Customer Success Specialist Job at The Catalyst Corporation, Chicago, IL

  • The Catalyst Corporation
  • Chicago, IL

Job Description

Customer Success Specialist

The Catalyst Corporation | Oak Brook, IL

Full-Time | Paid Training | W-2 Position | In-Person

The Catalyst Corporation is hiring a motivated, customer-focused Customer Success Specialist to join our growing team in the Oak Brook, IL area. This position is ideal for someone who enjoys working with people, building strong customer relationships, and contributing to a positive customer experience.

As a Customer Success Specialist, you'll work directly with customers in a face-to-face environment , helping answer questions, provide information about client products and services, and ensure each interaction is professional and helpful. You'll also work closely with the team to support customer acquisition, satisfaction, and retention.

What You'll Do

  • Engage with customers through professional, face-to-face interactions
  • Provide information about client products, services, and current promotions
  • Answer customer questions and help identify appropriate options based on their needs
  • Assist with customer acquisition and enrollment when applicable
  • Build positive relationships that encourage customer satisfaction and brand loyalty
  • Track customer interactions and maintain accurate information
  • Work alongside team members to meet customer service and performance goals
  • Participate in ongoing training and professional development

What We're Looking For

  • Strong communication and interpersonal skills
  • Customer-focused and comfortable working directly with the public
  • Positive, professional, and goal-oriented attitude
  • Strong problem-solving and organizational skills
  • Ability to work effectively both independently and as part of a team
  • Previous customer service, retail, sales, or client-facing experience is helpful but not required
  • Full-time availability

What We Offer

  • Paid training
  • W-2 employment
  • Ongoing coaching and mentorship
  • Supportive, team-oriented work environment
  • Opportunities for professional growth and advancement
  • This is a full-time, in-person customer-facing position in the Oak Brook, IL area.

Job Tags

Full time

Similar Jobs

Magnifica Air

Director of Flight Operations Training Job at Magnifica Air

 ...the team and youll lead major training initiatives across both flight and ground school. Youll be part of one of the most...  ...Programs. At least five (5) years of experience in part 121 Pilot Operations. A320 type rating preferred. Professional demeanor with the... 

The Plaza at Richardson

Certified Medication Aide Job at The Plaza at Richardson

Join Our Team as a Certified Medication AideSupport Resident Care with Precision and CompassionWere seeking a reliable and dedicated Certified Medication Aide to join our growing team! This role is essential in delivering accurate and compassionate care through proper... 

Customand

Call Center Representative Job at Customand

 ...transition from one place to another. Our team of trained professionals uses modern equipment,...  ...customer support to ensure that every relocationwhether local or long-distanceis...  ...focused attitude.Benefits* Competitive pay* Paid training* Health, dental, and vision insurance... 

Tune Up - The Manly Salon

Hair Stylist Job at Tune Up - The Manly Salon

 ...haircuts, beard trims, waxing of facial hair, shoulder message, pedicures, manicures, and facials. Stylist should be knowledgeable of salon products and services and be able to sell and upsell products and services based on clients needs. Outstanding customer service and... 

AuraOne Human Data

Node.Js Developer Job at AuraOne Human Data

 ...Node.Js Developer is a remote engineering review track for evaluating production code, debugging traces, and developer-facing AI outputs against real-world correctness standards. Reviewers reproduce failures, write the unit test the model should have written, and explain...